Bank pays for wasting time
April 27, 2007Thanks for visiting! If you like what you're reading, you may want to subscribe to my RSS feed.
And yet another new event in the history of “consumers vs. banks” and I think a hilarious one… 
A woman from Bristol wanted to re-claim £655 in overdraft charges from her bank - a demand that was flatly refused. So after some correspondence back and forth, things went the usual way… claimant sues and a hearing is scheduled. But suddenly, the day before the court hearing the full amount appears in the women’s bank account.
At that point, Vivien Lloyd (the claimant) had already spent a substantial amount of her free time to research the law and prepare the case. Therefore she decided to complain to the Judge that the bank had been procrastinating for nearly a year before paying her and thus wasted a significant amount of her time.
The Judge agreed and awarded her £85.41 due to the bank “acting unreasonably”.
Now, this is surely not a large amount of money, but what really counts here is the fact that it was acknowledged that the bank’s behaviour was unacceptable. Even if there’s only little progress at a time, we seem to be moving in the right direction…
Read more about this case here.
